CircleSource provides controlled, managed access to a global workforce as a method for delivering quality and value. In today's economy, outsourcing has garnered a lot of attention from the national media and there are some concerns associated with outsourcing.

Major concerns associated with outsourcing are typically related to quality issues, language barriers, distance, and fear of the unknown. However, CircleSource has the developed infrastructure, the proven processes, and the years of expertise to alleviate any of these concerns.  At CircleSource we have developed a business model that allows us to provide the superior technology expertise and the exceptional value that comes from a global workforce, while continuing to provide a local presence that ensures our clients the trust, confidence and benefits of a personalized relationship with a local partner. Having a local project manager acting as a bridge to the workforce in India is one of the greatest assets of the CircleSource model and a major differentiation point from our competitors.

Language Barrier

In some outsourcing circumstances, there can be language barriers. Requests made do not always translate into actions needed. However, CircleSource bridges the gap for our clients. Because our project managers reside in the US, but are originally from India, they merge the two cultures on behalf of our clients. Client requests are understood and translated by our US project managers then delivered to technology experts in India to ensure correct instruction and full comprehension.

Fear of the Unknown

It can be frightening to trust someone you have never met to handle technology development for your company. You don't know with whom you are dealing, how they operate, what quality you are going to receive, and more. However, CircleSource takes away the fear of the unknown. You can see our office and meet our directors. You know exactly with whom you will be dealing, and you have our quality guarantee.

Quality Concerns

Some outsourcing companies provide cheaper offerings by compromising quality. However, at CircleSource we focus on value not cost savings. We are not a low-cost alternative to our competitors. We are able to compete on price and often provide savings, but it is always in an effort to provide our clients with greater value. We offer the highest quality in technology solutions. We have proven processes that keep quality at an extremely high level and we offer accountability that other outsourcing firms cannot offer.

Fear That Outsourcing is Stealing American Jobs

Companies outsourcing for customer service or sales can be perceived as taking American jobs. However, with the level of technology that CircleSource provides, we have actually reversed this model. Outsourcing the initial technology development or a reengineering project often leads to job creation in America that would not have been possible if some portion of the development was not outsourced. One example of this is a company that came to CircleSource with an idea for a software product. CircleSource provided the technology development service that they needed at an affordable price. The company could then hire a sales force, administrators, and others. Outsourcing one portion of this company's business led to growth and expansion equaling over 100 American jobs.